Contact us

Contact us

Get in touch and let us know how we can help. Have a question but aren’t sure who to contact? Get in touch and a member of our team will reach out to you.
Contact Email:support@pixarbikes.com
Contact number:+49 174 4720 780

Company Address:FLA/RM 1618B 16/F, Sternstraße67, 40479,Düsseldorf

FAQs

Why is the S900 suitable for commuting?

The reliable, versatile, and lightweight S900 is the perfect choice for daily urban commuting. Equipped with ahigh-capacity battery delivering 100+ km of range—removable for easy charging—it ensures hassle-free rides. The integrated front light eliminates the worry of forgetting to charge, while the adjustable front stem lets you customize your riding position for optimal comfort and style.

What are the advantages of the S900 series over other E-Bikes?

The S900 seriesstands out from ordinary e-bikes with key upgrades addressing common pain points like heavy weight, dull aesthetics, and limited color options.Engineered for urban mobility, it features an ultra-lightweight yet durable frame for effortless portability and compact storage. Its sleek, aerodynamic design enhances both style and efficiency, reducing wind resistance for a smoother ride. Beyond performance, the S900 offers vibrant customization with seven distinctive colors: Midnight Black, Tiffany Blue, Olive Green, Fluffy Yellow, Vintage Red, Mist Purple, and Off White—ensuring your ride reflects your personality.

Where is the location of the shipping warehouse?

Goods destined for the EU are shipped from Deutschland.

When will I receive the shipment after placing my order?

We usually dispatch the goods within 1 working days after receiving the order and you can usually receive the goods within 2-8 working days after placing the order. However, sometimes there may be some special circumstances such as logistic and transport problems, holidays or festivals, etc., the delivery may be delayed.

What are the channels for shipment?

Usually DPD/Go Express/DHL, we may choose other shipping channels according to the situation in remote areas.

What should I do if I have an after-sales problem

If you encounter any after-sales problems in the process of using our products, we will do our best to ensure that you get timely and effective solutions. You can send an email to our after-sales service mailbox support@amanobikes.com (please describe problem in detail, with your order number and contact information), our after-sales team will process your email as soon as possible. We will give you a reply within one working day.